39NL Assignments and timeline
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Organisation of the Game
It is essential that all of you, individually and as a team member, join in all online events as scheduled. Keep in mind that you will be performing as business managers in the upcoming sessions and throughout the week duration of this game. So, next to working on your assignments, you ought to keep your social media and interaction alive. What to do first? Take it step by step.
City 00, N
Beware members of city 00: you have a different schedule, others meetings and different assignments from the ones indicated on this page. Step 2-3 and 4, though, are very relevant to you as well. Team File, WhatsApp and FB group not relevant to you.
Financial management
To find info on seminar-lectures Financial management during this module: check your schedule. The content is linked to your hotel, the organisation is not linked to your coach or city. So, check your schedule!
Week 20 of the Emerald Forest Hotel, year 0
Planned for this week: times are in your schedule, mind the city you are in (you have been informed on your team and City):
> Courses (see your schedule)
> City meeting (see our schedule)
> Lecture financial management
> 'Meet your team' (see schedule): use this session to work with your team on the assignments
It is essential that all of the team members are present at all of the meetings. Just like when you have a real job: it has consequences if you just not show-up.
- Step 1: Kick-off
Join in and participate in the main online kick-off along with other Management Teams: you will get instructions from the CEO Jill Jandal.
All events that take place via Teams are scheduled in your roster. During all of the weeks-weekends: a company doesn't close at certain hours: keep the communication on your hotel 'alive'
You will then receive information regarding your Team and the Game, such as:
- The team members with whom you will make up the Management Team of the hotel: the list has been made available via Teams, so you should familiarize yourself with your own Teams channel.
- The team number of your hotel. This will look something such as "39NL-A01".
- Your Game is the 39th Game in a row and takes place in Breda, the Netherlands, so that is why it is number 39NL.
- Your hotel. For instance, if your hotel is located in the fictitious city of Amstelburg, therefore the letter A will correspond to your hotel. The letter B stands for the city of Budano, the third city being Copenstadt: C, e.g. There is ten competing cities in total. All cities are located in the Netherlands (or any European country and city).
- Your hotel in this case will be hotel number 01 out of approximately ten hotels in your city. The other nine are your competitors.
- Step 2: Check the website of the hotel, as it is
Just have a quick look at the website of the Emerald Forest Hotel. You see the 'training program', that is what you are in now.
- Step 3: Study the 'Introduction to Hotel'
Study the Introduction to Hotel: here you will find the 10 pages you need to read on the hotel, the history and the situation as you will take over the management of the hotel.
- Step 4: Study the 'Introduction Game play'
Study the Introduction Game play: here you will find the 10 pages you need to read on what you can do as the new Management Team.
- Step 5: Go to 'Your Game 39NL'
Well, you already did, as you ended up here.
- Step 6: Meet (online) with your fellow team members
You have been informed on who your fellow team members are: maybe you already met them. It will be a bit of an extra challenge to cooperate online due to the COVID-19 measures, but still, act as a team player and aim not to leave anyone behind. We know MS-Teams can work miracles, you can also use other back-channels like WhatsApp. Managing a hotel is having your team and hotel well-organized. Make sure you meet asap and work together in a professional way, and support everybody in the team to perform his/her tasks well and in time. Good management is also good team-management. If things don’t work out as planned, act immediately. In Year 0 you will make a Management Team contract.
Team File
As a team you will work in a shared Team File, a Google spreadsheet. You will receive this secret link during the first city meeting. With this link, you will have access to your hotel’s Team File: the most important file in the Game. This is the document in which you need to present your assignments, formulate your future plans for your hotel, and where you will also find your results after each year. The secret link will look something like 'https://goo.gl/L4cABC' and is case sensitive.
Keep your link private and secret! In this Team File, you will work on:
- - Your assignments
And you will find, per playing year:
- - The revenues of your hotel
- - The profit of your hotel
- - The business ranking of your hotel, base on net profit
- - Your creativity ranking on the assigned creativity activities
- - Feedback from your coach
Your coach will have access to your Team File at all times. A few things to bear in mind while working collectively in this Team File:
- - Please use Chrome as your browser (will work the best, both owned by Google).
- - When you are logged in in Google (YouTube, Gmail): you will get a few more options in your menu ribbon.
- - It is real-time, with a small delay. And be aware that: The last edit counts: so make sure to agree with, which team member will do the final editing (mind the deadlines).
- - Work online only: downloading, converting to Excel etc. will always give issues.
- - You all have edits right, at the same time, in the same Team File.
- - You have edit rights in a selected number of cells, only the yellow ones: follow the instructions, do not change tabs, don't make new tabs etc.
- - Many cells have a small triangle on the top right hand: hover your mouse over it, as this will give additional information on the subject.
- - You are not allowed to change things after the deadline, or in any previous year.
- - It can be handy to install the extension "Editor for Docs, Sheets & Slides", available via this link. The extension is needed for copying / pasting information between Google files.
- - It can get busy online, on the Google servers, on your WiFi e.g. So loading might take a few seconds, if the file doesn't seem to load, exit and open it again or do a refresh (once!). For reassurance: we hardly had any problems on the 'Google side'.
- Step 7: Join the Facebook and WhatsApp group
Go to 39NL Emerald Forest Hotel Facebook group and request to join the group. You can join with a FB hotel page or a personal account (one per team will do). This is a private group and will not influence your timeline.
As a service there is a special 'helpline: we suggest you to use this. Please choose one mobile number representing your Team in the Game: fill this number out in your Team File (it is part of the assignment of year 0). Please send an app from this mobile to Game Support 39NLE +31 6 8275 9959 with just your Team number: so 39NL-A01 or 39NL-C10 e.g. Nothing else. You will be added to the group then. You'll get instruction in the app how to use e.g.
Module the Game, your strategy
- Step 8: City meeting 0
Check the time slot of your City in your schedule and visit MS Teams. It might be shortly after the kick-off. If you have time, check the other tasks of this week. In this session you meet your coach, your competitors, ask questions, have a look at the assignments of this week etc. Very bad idea to miss out on this. In this session you will get your (secret) link to your Team File and will know which channel in this MS Teams 'belongs' to your Management Team. So you can 'go' to your own channel afterwards, and make arrangements within your team.
More information
After this, during the Game you can find much more info in:
- - In the main menu you can see your Game 39NL, with its own homepage and information. Don't bother about other Games.
- - Always in the menu you can find the Hotel Info pages. They give detailed information on the real hotel.
- - Clicking Game play info will show you information on how to handle your hotel in this simulation. This is also always available in the menu and on the Game play.
- - Clicking Help will show more information on photos and videos of the hotel and links to the social media accounts of Emerald Forest Hotel.
- - Clicking Social media EmeraldForestHotel will show the dominant currents social media accounts the hotel has.
- You run the hotel by a number of assignments:
The total of the assignments is:
| Structure | |||||
|---|---|---|---|---|---|
| Year | Business assignment | Mark | Creativity assignment | Mark | |
| Year 0 | 39NL Business assignment year 0 | .... | 39NL Creativity assignment year 0 | .... | |
| Year 1 | 39NL Business assignment year 1 | .... | 39NL Creativity assignment year 1 | .... | |
| Year 2 | 39NL Business assignment year 2 | .... | 39NL Creativity assignment year 2 | .... | |
| Year 3 | 39NL Business assignment year 3 | .... | 39NL Creativity assignment year 3 | .... | |
- Step 9: 'Meet your team' (see schedule)
Use this session to work with your team on the assignments.
- Step 10: Make your Business assignment year 0
Make your 39NL Business assignment year 0.
Your team will work in this file and also find results in there, after each year. After reading the assignment, discuss your strategic plans with regard to the hotel and come to conclusions. This all should be in your Team File well before the deadline. Changing after the deadline is not possible.
- Step 11: Make your Creativity assignment year 0
Make your 39NL Creativity assignment year 0
Deadline Friday, May 21 at 14.00
Week 21 of the Emerald Forest Hotel, year 1
> City meeting
> 'Meet your team' (see schedule)
> Seminar Financial management I week 21 or 22 (see your schedule)
- Step 12: City meeting 1: check the time slot of your City in your schedule and visit MS Teams
Results of the year 0, looking ahead at year 1.
- Step 13: 'Meet your team' (see schedule)
Use this session to work with your team on the assignments.
- Step 14: Make your Business assignment year 1
Make your 39NL Business assignment year 1.
- Step 15: Make your Creativity assignment year 1
Make your 39NL Creativity assignment year 1.
Deadline Friday, May 28 at 14.00
Week 22 of the Emerald Forest Hotel, year 2
> City meeting
> 'Meet your team' (see your schedule)
> Seminar Financial management I week 21 or 22 (see your schedule)
- Step 16: City meeting 2: check the time slot of your City in your schedule and visit MS Teams
Results of the year 1, looking ahead at year 2.
- Step 17: 'Meet your team' (see schedule)
Use this session to work with your team on the assignments.
- Step 18: Make your Business assignment year 2
Make your 39NL Business assignment year 2.
- Step 19: Make your Creativity assignment year 2
Make your 39NL Creativity assignment year 2.
Deadline Friday, June 4 at 14.00
Week 23 of the Emerald Forest Hotel, year 3
> City meeting (see your schedule)
> 'Meet your team' (see your schedule)
> Seminar Financial management 2 (see your schedule)
> Two minutes of fame, Friday, June 11 (see your schedule).
- Step 20: City meeting 3: check the time slot of your City in your schedule and visit MS Teams
Results of the year 2, looking ahead at year 3.
- Step 21: 'Meet your team' (see schedule)
Use this session to work with your team on the assignments.
- Step 22: Make your Business assignment year 3
Make your 39NL Business assignment year 3.
- Step 23: Make your Creativity assignment year 3: 2 minutes of fame.
Check the time slot of your City in your schedule and visit MS Teams. This is your 39NL Creativity assignment year 3 and will be 'performed live' in MS Teams.
Deadline Friday, June 11 at 14.00
Week 24 of the Emerald Forest Hotel, final
> Final Ceremony Tuesday the 15th of June (see your schedule)
> City meeting (see your schedule)
> Consultation Financial Management (see your schedule)
- Step 24: City meeting 4: the final! Check the time slot of your City in your schedule and visit MS Teams
Results of the year 3, and the whole of the Game. Next steps.
Deadline Financial assignment Monday, June 21 at 09.00
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