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Welcome to the Emerald Forest Hotel!

This is the homepage of your simulation in Tallinn, April 2016.

Run the EmeraldForestHotel

You have to manage your hotel, trying to do better then it has been done in the past. Last years' decisions and results are available as a point of reference. The hotel is located in your own country in 3 fictitious cities called Amstelburg, Budano and Copenstadt. Each city is holding approximately ten hotels, so there are 30 hotels (management teams) in total, or maybe a few more or less. Your direct or main competitors are the teams/hotels in your city. This platform is where you can find documentation on many elements linked to your hotel, so use it for instance the many info pages. The platform is not editable for teams. All direct communication during the simulation will be done via the Facebook group: so please join!

You manage the hotel by:

  • making decisions on prices, decisions on expenses;
  • explaining why and how you 'do' things;
  • running your communications, your website and social media in a proper way;
  • live events during the game.

All of this is evaluated each playing round by the coaches, and boils down in a creativity and entrepreneurship mark. These marks, together with your decisions, the activities of your competitors and some other elements like the demand in the market, are used to calculate your results. You will recognize this in the occupation rate of your hotel, the profit, lots of ratio's, and a complete operating review.
To get grip on things, your task is split up in parts, which you will perform in the four 'years' that you manage the hotel.
This platform contains all the information about the hotel: you can navigate to the information needed: all blue links are clickable and will bring you to another page inside of this platform. For instance clicking on Photos and videos will jump to this page with photos and videos of the hotel. All blue links with a small arrow will open a new tab in your browser with an internet site outside of this platform: for instance hospitality trends 2016 or more hotel trends in 2016 or download the AF&CO Trendreport 2016 (will take a minute).

Use real sources in all your decisions, like:

  • hospitality report Deloitte 2015 or an interesting page as well: real statistics of hotels in Europe.
  • Very interesting site with loads of information on hospitality and hotels: HTrends
  • Local information, as your hotel is located in the country you are in.
  • An indication for costs on inventory etc. is the file estimating hotel costs. Do not focus to much on details: this is a price list from 2013 but it does give you some indication on what costs might be. Try to be realistic, but as in reality 'how much does it cost' depend on so many things and is not easy to answer. And don't be penny-wise and pound foolish! And in all decisions skip all decimals for sure.

The navigation left-hand site will always stay active: and you can use back in your browser. The search box top right-hand corner works very well: rather use Search then Go for better results. Look or specific words and there might be a page on this. Or try info pages from the left-hand menu. By now there is 4,038 pages in this platform, so if you're new, follow the steps preventing you from getting lost. First, some messages and pictures related to your game, then your tasks.

Always check the news: latest news always on top

March, 4th

Welcome to the platform, all international teams in Tallinn!

  • As soon as all is set and ready, we will inform you here: but please have a look around!
  • To maximize the effect: use hashtag #16EE in Instagram, Facebook, Twitter or anywhere.
  • Be sure to be available during the entire period this is a very busy courses. Your exact schedule will be available later on.
  • Questions on the game? Try to find answers on the platform first especially via Help and info pages on the hotel.
  • Information not found there, missing something? Visit the Facebook group 16EE - Emerald Forest Hotel.

Good luck to you all!




Photos of Finals in Tallinn 2016. Check all pictures on Flickr
Several photos in Tallinn 2016. Check all pictures on Flickr


Your tasks

So what to do first? Do the tasks underneath step by step.
In time the simulation is divided in two parts:

  • tasks to be done before the game starts on Thursday the 7th of April;
  • tasks to be done during period Thursday 7th April - Sunday the 10th. During these days all team members must be available all of the time.

Your tasks before Thursday the 7th of April

First check in six minutes the main explanation of all of the elements in this simulation :

You will receive team information from your coaches on:

  • the teamnumber of your hotel. This will look like 16EE-A02:
    • so your competition (16EE is the 16th competition in Tallinn, Estonia) your team number for instance A02
    • so your hotel is located in a city starting with letter A, which is the fictitious city of Amstelburg, or B which stands for Budano, C for Copenstadt.
    • your hotel is hotel number 02 (out of all hotels in this city, probably around ten, which are all your competitors).
  • you'll get a secret link for editing your hotels' Team file. This link will look like https://goo.gl/L4cABC and is case sensitive.

This is the only secret link you will get: keep it private and secret! Inside this Team file, which you will be able to access via this link, you can also open your private financial information in a Team finances spreadsheet.

The example shows the team information as it might look:

With this information you can start meeting with your team, dividing the tasks, checking out this platform etc. Make sure you have your team well organised and the tasks well divided.


Before Thursday the 7th next tasks must have been finished.


  • Task 1: Meet with your team members

Plan meetings with your team to make preparations and plans for who is going to do what. Managing a hotel is having your team and hotel well organized.
So you are joining with your team, nice! Check the video with explanations on your competition:

  • Task 2: Study E-manual

Study this 16EE E-manual: here you will find what you need to read before taking any action.
The have a look at your Team file via the secret link you received.
All team members can login using this link: multiple users at the same time with the same link is no problem. To read the content of this platform you don't need to login at all, by the way. If you look for information on any subject you can search with the searchbox top-righthand corner: click the GO-button for a special page on the searched-for item, or use the Search button which will show all pages where the search item is mentioned. No answer found? Ask your coaches.

  • Task 3: First actions

After reading, discuss your strategic plans with regard to the hotel and come to a conclusion. Have a look at the demo Team file example. Then start filling out your own Team file: this has to be ready entirely Thursday the 7th at 19.00. Also check your Team finances sheet using the hyperlink on the first page in your Team file and fill out your chosen hotelname in the Team finances in cell B1!

  • Task 4: Prepare Trade Fair

In the game week, your hotel will be presenting itself at a Trade Fair on Thursday. So think this over well in time and prepare for the Trade Fair: check this page for more information. This is an important fair, one which will influence your success in the game. This offers you the opportunity to present your (new ideas on the) hotel and - very important - check out the competition. Be creative, and have a look at the pictures of Trade Fairs from other competitions. All team members must participate in the Trade Fair.
To make your appearance at the Trade Fair as useful as possible, your preparations on your Team file must be ready before acting on the Trade Fair. You can do small changes afterwards on Thursday and even Friday.



Tasks during the game-days: 7th. April - 10th. April



  • Task 5 to 10

On the page 16EE Tasks and decisions you can find all tasks which are to be done during the game week, day by day.


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Emerald Forest Hotel offering an emerald hotel experience! | Run your own hotel in this management simulation.