Difference between revisions of "Amenities"

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== What are amenities? ==
== What are amenities? ==
In the hospitality industry, amenities refer to the various facilities, features, services, and conveniences provided to guests. They play a significant role in enhancing the guest experience, influencing their level of comfort and satisfaction. Depending on the nature and class of the establishment (e.g., budget motel vs. luxury resort), the offered amenities can vary widely. <br><br>
Some common amenities you might find in the hospitality industry, particularly in hotels and resorts, for instance:
Basic room amenities: like a mini-fridge, a hairdryer etc.
Bathroom amenities: like body lotion, a shower cap etc.
Technology amenities; streaming service like Hulu or Netflix.
Exclusive amenities: like pillow menus, limousine services.
== Goods ==
As just indicated, there are many types of amenities. Many guests immediately think of the "free" products offered by a hotel. By being original about this, these products can provide more experience and appeal. Often the products are specific to the chain (personalized) and are also favorite items for the guest to take with them. Sometimes the products are also for sale as well.
The best-known products in this group are:






== Info and suppliers ==
== Info and suppliers ==
* [https://www.capterra.com/sem-compare/hospitality-property-management-software?gclid=Cj0KCQjwgtWDBhDZARIsADEKwgMatsuwhlcutBhPvBA4gL-3yxjOieCDm9ucyCKtnkEY6SROAMgwdTcaAkiYEALw_wcB List of PMS-ses]
* [https://hoteltechreport.com/news/hotel-amenities Hotel techreport on amenities]
* New kid on the block is [https://apaleo.com/ Apaleo]; open software with more customizing, integration possibilities and connections via API's.
 
* Zoom discussion: [https://www.youtube.com/watch?v=_sKD2SDjfUI 5 Leading Hotel PMS Companies Reveal their Integration Strategies]
*  


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Revision as of 10:43, 12 September 2023

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What are amenities?

In the hospitality industry, amenities refer to the various facilities, features, services, and conveniences provided to guests. They play a significant role in enhancing the guest experience, influencing their level of comfort and satisfaction. Depending on the nature and class of the establishment (e.g., budget motel vs. luxury resort), the offered amenities can vary widely.

Some common amenities you might find in the hospitality industry, particularly in hotels and resorts, for instance: Basic room amenities: like a mini-fridge, a hairdryer etc. Bathroom amenities: like body lotion, a shower cap etc. Technology amenities; streaming service like Hulu or Netflix. Exclusive amenities: like pillow menus, limousine services.


Goods

As just indicated, there are many types of amenities. Many guests immediately think of the "free" products offered by a hotel. By being original about this, these products can provide more experience and appeal. Often the products are specific to the chain (personalized) and are also favorite items for the guest to take with them. Sometimes the products are also for sale as well. The best-known products in this group are:



Info and suppliers



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