Difference between revisions of "46DE Creativity assignment year 2"

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== Handling of a crisis situation ==
== Refining your strategy ==
Handling of a crisis situation. What the crisis exactly entails, will be clear later on.
It has been two years since you took over the hotel, and you have gained detailed insights into the market and increased management experience. While you did well overall, not all of the measures you have adopted have been successful, and some of your assumptions about the market were not accurate. This year, you need to make some adjustments and improve your entrepreneurial and intercultural skills in order to achieve your business goals.


== Situation ==
== Goal ==  
As in reality, unexpected things will always occur: sometimes for the good, sometimes for the bad. As a management team you have to be prepared, but even more important, you must act. All eyes will be on the management team with regard to steps to be taken. In crisis situations, there is often no clear road map on what to do and how to act. <br>
Refine the strategy for your hotel by taking account everything you have learned about the market and your target group. Identify the internal and external factors that influence the success of your hotel and develop measures both for fully developing your strengths, maximizing opportunities, and for addressing weaknesses and potential threats.
The situation is urgent and demands for steps to be taken immediately. [[Jill Jandal]], all staff and stakeholders are looking at the new management to solve the problem.  


== Goal ==
== Task, deliverable ==
You need to show your competencies related to a number of things:
Please hand in 2 – 3 pages (including figures) addressing the following questions and tasks:
* Solving the problem
A – Web-Based Marketing <br>
* Making sure it never happens again
Analyze the web-based marketing you already created or are going to create (your page in the game-wiki, website, social media). What kind of creativity techniques did you use? Explain your approach and describe the results. <br><br>
* Making sure everybody is rightly informed (and safe)
B - Location<br>
* Minimizing the 'damage' too all
Expand your view of your hotel's catchment area. What competition is there in the surrounding area? What other potential target groups can you address? What points of interest are there? <br><br>
Not only the interests of the hotel have to be taken into account, but the interests of all stakeholders.
C – Operations<br>
Improve your strategy (e.g., operational decisions and activities). Do you need to adjust in hiring and managing staff or marketing and advertising? Do you even need to invest in renovations or services?<br><br>
D – Feedback from customers, activities of competitors etc. <br>
Since you took over the hotel, you have met with investors, business partners, prospective customers, customers, competitors, the Amstelburg tourism association and other stakeholder groups. Please describe briefly the most important new facts about the market you have learned.<br><br>
E – Networking<br>
Networking is the establishment and maintenance of personal and professional contacts. A social network of people who support, help or cooperate with you professionally is of particular importance for the success of your hotel. Take every opportunity to expand your network and ensure the success of your hotel. You will always need help.
Networking events can be very useful for meeting potential business partners and customers, but also for observing your competitors. Please describe any networking events you attended and the new information you gained about the Amstelburg hotel market. <br><br>
F – Lessons Learned<br>
Make a SWOT analysis taking into account what you learned about the location and the market (A – E).<br>


== Task, deliverable ==
React quickly and make a plan on how to handle the situation.<br>
Write an extensive document about this (3-4 pages). Elements that should be included:
* How to solve the situation right now
* Who is responsible for which tasks
* How to communicate to all [[stakeholders]]
* Do not forget the social media
* Assess the damage of the situation (costs)
* Plan how to prevent this from ever happening again (costs?)


== Handing in ==
== Handing in ==

Revision as of 18:54, 10 February 2023

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Refining your strategy

It has been two years since you took over the hotel, and you have gained detailed insights into the market and increased management experience. While you did well overall, not all of the measures you have adopted have been successful, and some of your assumptions about the market were not accurate. This year, you need to make some adjustments and improve your entrepreneurial and intercultural skills in order to achieve your business goals.

Goal

Refine the strategy for your hotel by taking account everything you have learned about the market and your target group. Identify the internal and external factors that influence the success of your hotel and develop measures both for fully developing your strengths, maximizing opportunities, and for addressing weaknesses and potential threats.

Task, deliverable

Please hand in 2 – 3 pages (including figures) addressing the following questions and tasks: A – Web-Based Marketing
Analyze the web-based marketing you already created or are going to create (your page in the game-wiki, website, social media). What kind of creativity techniques did you use? Explain your approach and describe the results.

B - Location
Expand your view of your hotel's catchment area. What competition is there in the surrounding area? What other potential target groups can you address? What points of interest are there?

C – Operations
Improve your strategy (e.g., operational decisions and activities). Do you need to adjust in hiring and managing staff or marketing and advertising? Do you even need to invest in renovations or services?

D – Feedback from customers, activities of competitors etc.
Since you took over the hotel, you have met with investors, business partners, prospective customers, customers, competitors, the Amstelburg tourism association and other stakeholder groups. Please describe briefly the most important new facts about the market you have learned.

E – Networking
Networking is the establishment and maintenance of personal and professional contacts. A social network of people who support, help or cooperate with you professionally is of particular importance for the success of your hotel. Take every opportunity to expand your network and ensure the success of your hotel. You will always need help. Networking events can be very useful for meeting potential business partners and customers, but also for observing your competitors. Please describe any networking events you attended and the new information you gained about the Amstelburg hotel market.

F – Lessons Learned
Make a SWOT analysis taking into account what you learned about the location and the market (A – E).


Handing in

You will hand in a document with the elements mentioned above. Upload it somewhere in the cloud. Be absolutely sure it is public accessible without any login. Put just the link to the document in cell E47, additional information for your coach; links to assignments.

Assessed elements

  • How quick and realistic was the response?
  • Is it clear what the plan is?
  • Are all stakeholders been contacted?
  • Are the costs somehow realistic?

Additional information



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