Difference between revisions of "PMS"

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== What is a Hotel PMS? ==
A hotel Property Management System (PMS) is a set of solutions that hoteliers use to manage day-to-day hotel operations. This system can hold all kinds of 'elements' like
* the [[bookings]] or reservations
* front desk information on arrivals, wishes e.g.
* information on housekeeping: cleaning e.g.
* maintenance, scheduling, combining with complaints or remarks e.g.
* billing and invoicing, analytics and reporting towards the management e.g.
It can, via [https://hotelfriend.com/blogpost/hoteliers-guide-to-apis API's], be combined with other data within the hotel, but also with affiliating programs and many many more. <br>
The [[POS]] system, with a focus on payments, is often linked to this, or integrated with the PMS. Or, the other way around.
 
== Brands ==
Examples of PMS brands in the market:
* [https://www.capterra.com/sem-compare/hospitality-property-management-software?gclid=Cj0KCQjwgtWDBhDZARIsADEKwgMatsuwhlcutBhPvBA4gL-3yxjOieCDm9ucyCKtnkEY6SROAMgwdTcaAkiYEALw_wcB List of PMS-ses]
* New kid on the block is [https://apaleo.com/ Apaleo]; open software with more customizing, integration possibilities and connections via API's.
* Zoom discussion: [https://www.youtube.com/watch?v=_sKD2SDjfUI 5 Leading Hotel PMS Companies Reveal their Integration Strategies]
 
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Latest revision as of 15:21, 10 September 2023

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What is a Hotel PMS?

A hotel Property Management System (PMS) is a set of solutions that hoteliers use to manage day-to-day hotel operations. This system can hold all kinds of 'elements' like

  • the bookings or reservations
  • front desk information on arrivals, wishes e.g.
  • information on housekeeping: cleaning e.g.
  • maintenance, scheduling, combining with complaints or remarks e.g.
  • billing and invoicing, analytics and reporting towards the management e.g.

It can, via API's, be combined with other data within the hotel, but also with affiliating programs and many many more.
The POS system, with a focus on payments, is often linked to this, or integrated with the PMS. Or, the other way around.

Brands

Examples of PMS brands in the market:



→ GO! Top of this page

Emerald Forest Hotel offer an emerald hotel experience! | Run your own hotel in this management simulation.