29NL 00 New Management team

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New Management Team

Presenting your management team to Jill, Christina and your coaches.

Situation

You just took over the management of the hotel. Within your team you have to take decisions: who is going to do what: the role, the positions.
The most logical positions in the management team are:

  • General manager
  • Financial manager
  • HRM manager
  • Marketing & Sales manager
  • Hospitality manager

Goal

Make clear who is responsible for what. Set up your communication.

Task, deliverable

See your Team File, fill out the section as indicated:

  • Give the full names of all the management team members.
  • Explain who has which role
  • Provide a 06 number as the contact number of your team (preferably of the General Manager)
  • Make a clear team picture of your management team and include it in your Team File. Be sure the picture reflects what your strategy is going to be like.
  • Join the Facebook group. Go to Facebook group 29NL and request to join the group. You can join with more members, or even with a (personal) hotel page (Facebook pages now can join groups)
  • Out of each team, we suggest, one member to represent the team in a WhatsApp group. This is the first line of additional help during the game.

Assessed elements

Did you perform all tasks as outlined above?
Does the picture meets the requirements?

Additional information



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