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== Hospitality & Facility management students at Breda University a.s., I'm counting on you!==__NOEDITSECTION__  
== Hospitality & Facility management students at Breda University a.s., I'm counting on you!==__NOEDITSECTION__  
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== Organisation of the module Emerald Forest Hotel business simulation==
== Organization of the module ==
Fortunatly, it looks like we canb all meet and work on camous again. Some of the elements are online, anyway. It is essential that all of you, individually and as a team member, join in all events as scheduled. Keep in mind that you will be performing as business managers in the upcoming sessions and throughout the week duration of this game. So, next to working on your assignments, you ought to keep your social media and interaction alive.  
It is essential that each of you, individually and as team members, participate and join in all on-campus events and online meetings as scheduled. During the upcoming sessions and throughout the three-week duration of this simulation game, you will be tasked and expected to perform as business managers. As such, next to working on your assignments, keeping up with your social media and live interaction becomes a must. <br>
What to do first? Take it step by step.
So, what to do first? Take it step by step.<br><br>
 
<i>Prompt yourself to think all about hotels during these three-full weeks (inc. weekends) and how these remain open and available to customers. This should inspire you and team to keep your hotel communication 'alive'. Bear in mind, hotels don’t close at certain hours. </I>
<b><h2><font color="green">Preparations to be done in the weeks before Thursday 12th. of May, at noon</font color="green"></h2></b>
* '''Step 1: Visit central kick-off June 7, xx''' <br>
This meeting will give an overview of the project. <br>
Join in and participate in the main online kick-off along with other Management Teams: you will get instructions from the CEO Jill Jandal.
You will then receive information regarding your Team and the Game, such as:
* The team members with whom you will make up the Management Team of the hotel: the list has been made available via Teams, so you should familiarize yourself with your own Teams channel
* The team number of your hotel. This will look something such as "44NL-A01".
* Your Game is the 44th Game in row and 'takes place' in Breda, Estonia, so that is why it is number 44NL.
* Your hotel. For instance, if your hotel is located in the fictitious city of Amstelburg, therefore the letter A will correspond to your hotel. The letter B stands for the city of Budano, C represents Copenstadt. All cities are located in the Netherlands (or any European country and city).
* Your hotel in this case will be hotel number 01 out of approximately ten hotels in your city. The other nine are your competitors. <br><br>
 
* '''Step 2: Check the website of the hotel, as it is''' <br>
Just have a quick look at the [https://www.emeraldforesthotel.com/site/ website of the Emerald Forest Hotel]. You see the 'training program', that is what you are in now. <br><br>
 
* '''Step 3: Study the 'Introduction to Hotel'''' <br>
Study the [[Introduction to Hotel]]: here you will find the 10 pages ''you need to read'' on the hotel, the history and the situation as you will take over the management of the hotel. <br><br>
 
* '''Step 4: Study the 'Introduction Game play'''' <br>
Study the [[Introduction Game play]]: here you will find the 10 pages ''you need to read'' on what you can do as the new Management Team. <br><br>
 
* '''Step 5: Meet (online) with your fellow team members'''<br>
It will be a bit of a challenge to cooperate (maybe still some COVID-19 effects), but still, act as a team player and aim not to leave anyone behind. We know MS-Teams can work miracles, you can also use other back-channels like WhatsApp. Managing a hotel is having your team and hotel well-organized. Make sure you meet asap and work together in a professional way, and support everybody in the team to perform his/her tasks well and in time. Good management is also good team-management. If things don’t work out as planned, act immediately. In Year 0 you will make a Management Team contract.
<br>
<u>Team File</U> <br>
As a team you will work in a shared Team File, a Google spreadsheet. You will receive a ''secret link''. With this link, you will have access to your hotel’s [[Team file|Team File]]: the most important file in the Game. This is the document in which you need to present your assignments, formulate your future plans for your hotel, and where you will also find your results under each year. The secret link will look something like ''''https://goo.gl/L4cABC'''' and is case sensitive. <br>
Keep your link private and secret! In this Team File, you will work on:
::- Your assignments
And you will find, per playing year:
::- The revenues of your hotel
::- The profit of your hotel.
::- The business ranking of your hotel, based on your net profit.
::- The creativity ranking of your hotel
::- Feedback from your coach.
Your coach will have access to your Team File at all times. A few things to bear in mind while working collectively in this Team File:
::- Please use Chrome as your browser (will work the best, both owned by Google).
::- When you are logged in in Google (YouTube, Gmail): you will get a few more options in your menu ribbon.
::- It is real-time, with a small delay. And be aware that: The last edit counts: so make sure to agree with, which team member will do the final editing (mind the deadlines).
::- Work online only: downloading, converting to Excel etc. will always give issues.
::- You all have edits right, at the same time, in the same Team File.
::- You have edit rights in a selected number of cells, only the yellow ones: follow the instructions, do not change tabs, don't make new tabs etc.
::- Many cells have a small triangle on the top right hand: hover your mouse over it, as this will give additional information on the subject.
::- You are not allowed to change things after the deadline, or in any previous year.
::- It can be handy to install the extension "Editor for Docs, Sheets & Slides", available via [https://chrome.google.com/webstore/detail/editor-for-docs-sheets-sl/hkakjhmommclljpfacdehochefpefhph?hl=en this link]. The extension is needed for copying / pasting information between Google files.
::- It can get busy online, on the Google servers, on your WiFi e.g. So loading might take a few seconds, if the file doesn't seem to load, exit and open it again or do a refresh (once!). For reassurance: we hardly had any problems on the 'Google side'. <br><br>


* '''Step 6: Join MS Teams and the Facebook group''' <br>
All events are scheduled in your roster and in MS Teams
:Join MS Teams - 41EE Emerald Forest Hotel (use your @taltech.ee mail account). <br>
: Go to [https://www.facebook.com/groups/2935523383426862 Facebook group of 41EE] and request to join the group. You can join with a FB hotel page or a personal account (one per team will do). This is a private group and will not influence your timeline. <br><br>


* '''Step 7: Preparations in MS Teams - strategy, name, logo (12-15th study week)''' <br>
== Assignments ==
Check [https://docs.google.com/spreadsheets/d/1WbkRvaXj7mJqxD_T4GlpFzavczEeXouUy-xI_1_KKJw/edit#gid=1028823244 Year 0 part in Team File example]. You've gotten your Team's 'secret link' with access to your Team File. So, prepare, and you can start working carefully in the Team File, as all is already active and live.<br>
You are tasked to run the hotel by a number of assignments.
Think of a new strategy (Name, logo, slogan, main target groups etc. see [[41EE Business assignment year 0]]. <Br>
Find your solution for the Trade Fair in the current situation (2+2) [[41EE Creativity assignment year 0]].


<h2><font color="green">The start of the module, Thursday 12th May </font color="green"></h2></b>
* ''' Step 8: General meeting 0 at 10.00'''<br>
Check the time slot of your City in your schedule and visit MS Teams. It might be shortly after the kick-off. If you have time, check the other tasks of this week. In this session you meet your coach, your competitors, ask questions, have a look at the assignments of this week etc. Very bad idea to miss out on this. In this session you will get your link to your Team File and will know which channel in this MS Teams 'belongs' to your Management Team. So you can 'go' to your own channel afterwards, and make arrangements within your team.<br>
<u>More information</U><br>
After this, during the Game you can find much more info in:
::- In the main menu you can see your Game 41EE, with its own homepage and information. Don't bother about other Games.
::- Always in the menu you can find the [[:Category:Hotel_info|Hotel Info pages]]. They give detailed information on the real hotel.
::- Clicking [[:Category:Game play|Game play info]] will show you information on how to handle your hotel in this simulation. This is also always available in the menu and on the Game play.
::- Clicking [[Help:Contents| Help]] will show more information on photos and videos of the hotel and links to the social media accounts of Emerald Forest Hotel.
::- Clicking [[Social media EmeraldForestHotel|Social media Emerald Forest Hotel]] will show the dominant currents social media accounts the hotel has.<br>
::- Looking for specific content? You can also use the search box top right hand. Type in a relevant word and look for a page on this platform ,specifically on this word, or for pages containing this word.
<u>You run the hotel by a number of assignments</U>:<br>
The total of the assignments:
<center>
<center>
{| class="wikitable"
{| class="wikitable"
!colspan="6"|Structure
!colspan="5"|Marking in the Game
|-
|-
| '''Schedule'''
| '''Game week'''
| '''Year'''
| '''Business assignment'''
| '''Business assignment'''
| '''Content'''
| '''Creativity assignment'''
| '''Creativity assignment'''
| '''Content'''
|-
|-
| Deadline Thursday
| Year 0
| Year 0
| [[41EE Business assignment year 0]]
| [[44NL Year 0 Business assignment]]
| [[41EE Creativity assignment year 0]]
| New strategy, name, logo e.g.
| [[44NL Year 0 Creativity assignment]]
| The new normal plan
|-
|-
| Deadline Friday
| Year 1
| Year 1
| [[41EE Business assignment year 1]]
| [[44NL Year 1 Business assignment]]
| [[41EE Creativity assignment year 1]]
| Decisions on prices and costs
| [[44NL Year 1 Creativity assignment]]
| Trade Fair
|-
|-
| Deadline Saturday
| Year 2
| Year 2
| [[41EE Business assignment year 2]]
| [[44NL Year 2 Business assignment]]
| [[41EE Creativity assignment year 2]]
| Prices, costs and more explanations
| No 44NL Year 2 Creativity assignment  
|No assignment
|-
|-
| Deadline Sunday
 
| Year 3
| Year 3
| [[41EE Business assignment year 3]]
| [[44NL Year 3 Business assignment]]
| [[41EE Creativity assignment year 3]]
| Prices, costs and stakeholders
| [[44NL Year 3 Creativity assignment]]
| Invest in innovation
|-
| Year 4
| No 44NL Year 4 Business assignment
| No assignment
| [[44NL Year 4 Creativity assignment]]
| Golden bell
|-
!colspan="5"|A total of 8 assignments
|-
|-
|}
|}
</center>
</center>


<h2><font color="green">To be done Thursday 12th. May, Year 00:</font color="green"></h2></b>
<b><h2><font color="green">To be done in week 23, deadline Thursday 9th at 17.00 </font color="green"></h2></b><b><font color="red">Year 0 (The Preparation)</font color="red"></B><br>
* 09.00-10.00 Meet your Management Team via MS Teams
 
* 10.00-11.00 General meeting in MS Teams
 
* 11.00-12.00 Coaches available for questions in MS Teams
'''* Step 1: Kick-off'''<br>
* 12.00-14.00 Presentation of your own hotel and checking other hotels for competition analysis
Join in and participate in the Main Plenary Kick-off Meeting along with other management teams: you will get instructions from the CEO [[Jill Jandal]].  
* 14.00-17.00 Working on Creativity assignment 0
You will then receive information regarding your Team and the Game, such as:
* 17.00 Deadline Competition analysis, part of Creativity assignment 0
* The team members with whom you will be the management of the hotel: the list has been made available via Teams, so you should familiarize yourself with your own Teams channel
<b><font color="red">Deadline Thursday 12th of May, year 00 'Preparations and Trade Fair'</font color="red"></B><br>
* The team number of your hotel. This will look something like “44NL-A01”. ( No spaces in between)
The next two assignments will be assessed, and are crucial. Click for details:
* Your Game is the 44th game and takes place in Breda, BUAS Hotel management the Netherlands, so that is why it is number 44NL.
* [[41EE Business assignment year 0]], Deadline 10.00
* Your hotel. For instance, if your hotel is located in the fictitious city of Amstelburg, therefore the letter A will correspond to your hotel. The letter B stands for the city of Budano, the third city being Copenstadt: C.  All cities are located in the Netherlands.
* [[41EE Creativity assignment year 0]], Deadline 17.00
* Your hotel in this case will be hotel number 01 out of approximately ten hotels in your city. The other nine are your competitors.
Too late or incomplete will bring you a low mark, and your hotel in problems with a low occupancy rate.
 
 
'''* Step 2: City meeting online. Check time slot of your City in your schedule and visit MS Teams'''<br>
It might be shortly after the kick-off. If you have time, check the other tasks of this week. In this session you meet your coach, ask questions, have a look at the assignments of this week etc. Very bad idea to miss out on this meeting.  In this session you will get your secret link to your Team File and will know which channel 'belongs' to your Management Team. So, you can 'go' to your own channel afterwards, secure a workplace, and make arrangements within your team. <br><br>
'''Team File <br>'''
As a team you will work in a shared Team File, a Google spreadsheet.  Soon, you will get a secret link to this file from your city coach.  With this link, you will have access to your hotel’s [[Team file]]: the most important file in the game. This is the document in which you get to present your assignments, formulate your hotel future plans, and where you will also find your results under each year-round.
The secret link will look like ''''https://goo.gl/L4cABC'''' and is case sensitive.  <br>
Keep this link private and secret! Inside this Team file (for your eyes only), you will work on:
* All of your assignments
And you will find per year (round):
* The revenues of your hotel
* The profit of your hotel
* The ranking of your hotel on the assigned business activities
* Your ranking of your hotel on the assigned creativity activities.
* Feedback from your coach
 
You coach will have access to your team File at all times.  A few things to bear in mind while working collectively in this Team Sheet:
* Please use Chrome as your browser (will work the best, both owned by Google).
* When you are logged in in Google (YouTube, G-mail): you will get a few more options
* It is real-time, with a small delay. And be aware that: The last edit counts: so, make sure to agree with, which team member will do the final editing (mind the deadlines).
* Work online only: downloading, converting to Excel etc. will always give some small issues.
* You have edit rights in a selected number of cells, only the yellow ones: follow the instructions, do not change tabs, don't make new tabs etc.
* Many cells have a small triangle on the top right hand: hover your mouse over it, as this will give additional information on the subject.
* You are not allowed to change things after the deadline, or in any previous year.
* It can be handy to install the extension "Editor for Docs, Sheets & Slides", available via this [https://chrome.google.com/webstore/detail/editor-for-docs-sheets-sl/hkakjhmommclljpfacdehochefpefhph?hl=en link]. This extension is needed for copying / pasting information between Google files.
* Depending on your Wi-Fi bandwidth, it may take a few seconds for loading your file.  If the file doesn't seem to load, exit and open it again or do a refresh (once!).
 
 
'''* Step 3: Meet with your fellow team members'''<br>
Plan ahead meetings with your team so you can prepare and plan for who is going to do what. It could take some extra effort on your part when cooperating online.  Still, you are expected to be a team player and aim not to leave anyone behind.  We know MS Teams can work miracles, you can also make use of other backchannels like WhatsApp, Signal, Slack, Google hangouts or Facebook live.  Managing a hotel entails having your team and hotel well organized. <br>
Make sure to work together in a professional manner while supporting everyone in the team to perform his/her tasks well and in time. Good management is also good team-management. If things don’t work out as planned, act immediately! <br>
For that manner, you are required to set-up a team management contract in your Team file in your earliest round (preparation).
 
 
'''* Step 4: Study Introduction to Hotel''' <br>
Study the [[Introduction to Hotel]]: here you will find the ten pages '''you need to read''' on the hotel, the history and the situation as you will take over the management of the property.
 
 
'''* Step 5: Study Introduction Game play''' <br>
Study the [[Introduction Game play]]: here you will find the ten pages '''you need to read''' on what you can do as new management team. <br>
More information<br>
After this, during the game you can find much more info:
 
* In the main menu you can see your Game 44NL, with its own homepage and information. Don't bother or get distracted about other Games.
* Always in the menu you can find the  Hotel Info pages. They give detailed information on the real hotel.
* Clicking [[:Category:Game play|Game play info]] will show you more information on how to handle your hotel in this simulation. This is also always available in the menu and on the Game play.
* Clicking [[Help]] will show more information on photos and videos of the hotel and links to the social media accounts of Emerald Forest Hotel.<br><br>
'''* Step 6: Join MS Teams and the Facebook group''' <br>
Go to [https://www.facebook.com/groups/1269051266913652 Facebook group of 44NL] and request to join the group. You can join with a FB hotel page or a personal account (one per team will do). This is a private group and will not influence your timeline. <br><br>
 
'''*Step 7: Check [[Year 0]] (the Preparation) in your Team File''' <br>
Use info on what to do from the page [[Year 0]] (the Preparation) and check the page [[Team file]] on this platform to see what your Team File is and does. Then have a look at your own Team File. All team members can log in using the private link as provided to you by your City Coach.  Multiple users at the same time is not a problem. Your team will work in this file and also find your own results after each round (year). After reading, discuss your strategic plans regarding the hotel and come to a conclusion.<br>
 
The next two assignments are crucial and will be assessed upon timely completion.  Click for details: <br>
<b><font color="red">Deadline Thursday, June 9th at 17:00. Year 0 (The Preparations)</font color="red"></B><br>
> [[44NL Year 0 Business assignment]]<br>
> [[44NL Year 0 Creativity assignment]] <br><br>
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.
 
<h2><font color="green">To be done in week 24, Year 1:</font color="green"></h2></b>
The next two assignments are crucial and will be assessed upon timely completion. Click for details: <br>
<b><font color="red">Deadline Tuesday, June 14th at 08.00, Year 1</font color="red"></B><br>
> [[44NL Year 1 Business assignment]]<br>
<b><font color="red">Deadline Thursday, June 16th at 17.00, Year 1</font color="red"></B><br>
> [[44NL Year 1 Creativity assignment]] <br><br>
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.  


<h2><font color="green">To be done Friday 13th of May, Year 01:</font color="green"></h2></b>
<h2><font color="green">To be done in week 24, Year 2:</font color="green"></h2></b>
* 09.00-10.00 Meet your your team via MS Teams
The next two assignments are crucial and will be assessed upon timely completion. Click for details: <br>
* 10.00-11.00 General meeting in MS Teams
<b><font color="red">Deadline Thursday, June 16th at 17.00, Year 2</font color="red"></B><br>
* 11.00-12.00 Coaches available for questions in MS Teams
> [[44NL Year 2 Business assignment]]<br>
* 11.00-15.00 Analysis of the results; decisions on prices and costs and reflections (Business assignment year 1) and finishing B2B strategy (Creativity assignment year 1)
> 44NL Year 2 Creativity assignment not applicable<br><br>
* 15.00 Deadline for decisions on prices, costs and reflections (Business assignment year 1) in your Team file for year 01
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.  
* 15.00-17.00 Working on Creativity assignment year 1
* 17.00 Deadline for Creativity assignment year 1: B2B Strategy
<b><font color="red">Deadline Friday 13th of May, Year 01 'B2B'</font color="red"></B><br>
The next two assignments will be assessed, and are crucial. Click for details:<br>
* [[41EE Business assignment year 1]], Deadline 15.00
* [[41EE Creativity assignment year 1]], Deadline 17.00
Too late or incomplete will bring you a low mark, and your hotel in problems with a low occupancy rate.


<h2><font color="green">To be done Saturday the 14th of May, Year 02:</font color="green"></h2></b>
<h2><font color="green">To be done in week 25, Year 3:</font color="green"></h2></b>
* 09.00-10.00 Meet your your team via MS Teams
The next two assignments are crucial and will be assessed upon timely completion. Click for details: <br>
* 10.00-11.00 General meeting in MS Teams
<b><font color="red">Deadline Wednesday, June 22nd at 17.00, Year 3</font color="red"></B><br>
* 11.00-12.00 Coaches available for questions in MS Teams
> [[44NL Year 3 Business assignment]]<br>
* 11.00-15.00 Analysis of the results; decisions on prices and costs and reflections (Business assignment year 2)
> [[44NL Year 3 Creativity assignment]] <br><br>
* 13.00-15.00 Negotiations in MS Teams
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.  
* 15.00 Deadline for decisions on prices, costs and reflections (Business assignment year 2) in your Team file for year 02
* 15.00-17.00 Working on Creativity assignment year 2
* 17.00 Deadline for Creativity assignment year 2: Negotiations Memo
<b><font color="red">Deadline Saturday 14th of May, Year 02 'Negotiations'</font color="red"></B><br>
The next two assignments will be assessed, and are crucial. Click for details:<br>
* [[41EE Business assignment year 2]], Deadline 15.00
* [[41EE Creativity assignment year 2]], Deadline 17.00
Too late or incomplete will bring you a low mark, and your hotel in problems with a low occupancy rate.


<h2><font color="green">To be done Sunday 15th of May, Year 03:</font color="green"></h2></b>
<h2><font color="green">Also, to be done in week 25:</font color="green"></h2></b>
* 09.00-10.00 Meet your your team via MS Teams
In order to participate in the Golden Bell Award ceremony, and to conclude with your assignments under the HM Capstone Project, you have one more final assignment:<br>
* 10.00-11.00 General meeting in MS Teams
<b><font color="red">Deadline Thursday, June 23rd at 17.00</font color="red"></B><br>
* 11.00-12.00 Coaches available for questions in MS Teams
> 44NL Year 4 Business assignment not applicable<br><br>
* 12.00 Deadline for decisions on prices, costs and reflections (Business assignment year 3) in your Team file for year 03
* 12.00-13.00 Team preparations for Creativity assignment year 3: 3 Minutes of Fame
* 13.00-15.30 Hotels present their 3 Minutes of Fame videos in MS Teams in turns
* 17.00 Deadline for Creativity assignment year 3: 3 Minutes of Fame
* 17.00-18.00 Game Final: Award Ceremony
<b><font color="red">Deadline Sunday 15th of May, Year 03 '3 Minutes of Fame'</font color="red"></b><br>
The next two assignments will be assessed, and are crucial. Click for details: <br>
* [[41EE Business assignment year 3]], Deadline 12.00
* [[41EE Creativity assignment year 3]], Deadline 17.00
Too late or incomplete will bring your hotel in problems and result in a low mark. <br><br>


> [[44NL Year 4 Creativity assignment]]: the Golden Bell <br>
* Final Ceremony: The Golden Bell Award 2022, Friday, June 24th at 14.00 (BUAS chapel) <br><br>
<hr>
<hr>
''→ GO! [[#top|Top of this page]]''
''→ GO! [[#top|Top of this page]]''
<center><small>''Emerald Forest Hotel'' offering an <font color="green">'''emerald''' </font color="green">hotel experience!
<center><small>''Emerald Forest Hotel'' offering an <font color="green">'''emerald''' </font color="green">hotel experience!
| Run your own hotel in this management simulation.</small></center>
| Run your own hotel in this management simulation.</small></center>

Latest revision as of 16:06, 9 June 2022

→ Go! Game 44NL home | 44NL Assignments and timeline | 44NL All teams with logo

Hospitality & Facility management students at Breda University a.s., I'm counting on you!


Jill says hello!

Organization of the module

It is essential that each of you, individually and as team members, participate and join in all on-campus events and online meetings as scheduled. During the upcoming sessions and throughout the three-week duration of this simulation game, you will be tasked and expected to perform as business managers. As such, next to working on your assignments, keeping up with your social media and live interaction becomes a must.
So, what to do first? Take it step by step.

Prompt yourself to think all about hotels during these three-full weeks (inc. weekends) and how these remain open and available to customers. This should inspire you and team to keep your hotel communication 'alive'. Bear in mind, hotels don’t close at certain hours.

All events are scheduled in your roster and in MS Teams

Assignments

You are tasked to run the hotel by a number of assignments.

Marking in the Game
Game week Business assignment Content Creativity assignment Content
Year 0 44NL Year 0 Business assignment New strategy, name, logo e.g. 44NL Year 0 Creativity assignment The new normal plan
Year 1 44NL Year 1 Business assignment Decisions on prices and costs 44NL Year 1 Creativity assignment Trade Fair
Year 2 44NL Year 2 Business assignment Prices, costs and more explanations No 44NL Year 2 Creativity assignment No assignment
Year 3 44NL Year 3 Business assignment Prices, costs and stakeholders 44NL Year 3 Creativity assignment Invest in innovation
Year 4 No 44NL Year 4 Business assignment No assignment 44NL Year 4 Creativity assignment Golden bell
A total of 8 assignments

To be done in week 23, deadline Thursday 9th at 17.00

Year 0 (The Preparation)


* Step 1: Kick-off
Join in and participate in the Main Plenary Kick-off Meeting along with other management teams: you will get instructions from the CEO Jill Jandal. You will then receive information regarding your Team and the Game, such as:

  • The team members with whom you will be the management of the hotel: the list has been made available via Teams, so you should familiarize yourself with your own Teams channel
  • The team number of your hotel. This will look something like “44NL-A01”. ( No spaces in between)
  • Your Game is the 44th game and takes place in Breda, BUAS Hotel management the Netherlands, so that is why it is number 44NL.
  • Your hotel. For instance, if your hotel is located in the fictitious city of Amstelburg, therefore the letter A will correspond to your hotel. The letter B stands for the city of Budano, the third city being Copenstadt: C. All cities are located in the Netherlands.
  • Your hotel in this case will be hotel number 01 out of approximately ten hotels in your city. The other nine are your competitors.


* Step 2: City meeting online. Check time slot of your City in your schedule and visit MS Teams
It might be shortly after the kick-off. If you have time, check the other tasks of this week. In this session you meet your coach, ask questions, have a look at the assignments of this week etc. Very bad idea to miss out on this meeting. In this session you will get your secret link to your Team File and will know which channel 'belongs' to your Management Team. So, you can 'go' to your own channel afterwards, secure a workplace, and make arrangements within your team.

Team File
As a team you will work in a shared Team File, a Google spreadsheet. Soon, you will get a secret link to this file from your city coach. With this link, you will have access to your hotel’s Team file: the most important file in the game. This is the document in which you get to present your assignments, formulate your hotel future plans, and where you will also find your results under each year-round. The secret link will look like 'https://goo.gl/L4cABC' and is case sensitive.
Keep this link private and secret! Inside this Team file (for your eyes only), you will work on:

  • All of your assignments

And you will find per year (round):

  • The revenues of your hotel
  • The profit of your hotel
  • The ranking of your hotel on the assigned business activities
  • Your ranking of your hotel on the assigned creativity activities.
  • Feedback from your coach

You coach will have access to your team File at all times. A few things to bear in mind while working collectively in this Team Sheet:

  • Please use Chrome as your browser (will work the best, both owned by Google).
  • When you are logged in in Google (YouTube, G-mail): you will get a few more options
  • It is real-time, with a small delay. And be aware that: The last edit counts: so, make sure to agree with, which team member will do the final editing (mind the deadlines).
  • Work online only: downloading, converting to Excel etc. will always give some small issues.
  • You have edit rights in a selected number of cells, only the yellow ones: follow the instructions, do not change tabs, don't make new tabs etc.
  • Many cells have a small triangle on the top right hand: hover your mouse over it, as this will give additional information on the subject.
  • You are not allowed to change things after the deadline, or in any previous year.
  • It can be handy to install the extension "Editor for Docs, Sheets & Slides", available via this link. This extension is needed for copying / pasting information between Google files.
  • Depending on your Wi-Fi bandwidth, it may take a few seconds for loading your file. If the file doesn't seem to load, exit and open it again or do a refresh (once!).


* Step 3: Meet with your fellow team members
Plan ahead meetings with your team so you can prepare and plan for who is going to do what. It could take some extra effort on your part when cooperating online. Still, you are expected to be a team player and aim not to leave anyone behind. We know MS Teams can work miracles, you can also make use of other backchannels like WhatsApp, Signal, Slack, Google hangouts or Facebook live. Managing a hotel entails having your team and hotel well organized.
Make sure to work together in a professional manner while supporting everyone in the team to perform his/her tasks well and in time. Good management is also good team-management. If things don’t work out as planned, act immediately!
For that manner, you are required to set-up a team management contract in your Team file in your earliest round (preparation).


* Step 4: Study Introduction to Hotel
Study the Introduction to Hotel: here you will find the ten pages you need to read on the hotel, the history and the situation as you will take over the management of the property.


* Step 5: Study Introduction Game play
Study the Introduction Game play: here you will find the ten pages you need to read on what you can do as new management team.
More information
After this, during the game you can find much more info:

  • In the main menu you can see your Game 44NL, with its own homepage and information. Don't bother or get distracted about other Games.
  • Always in the menu you can find the Hotel Info pages. They give detailed information on the real hotel.
  • Clicking Game play info will show you more information on how to handle your hotel in this simulation. This is also always available in the menu and on the Game play.
  • Clicking Help will show more information on photos and videos of the hotel and links to the social media accounts of Emerald Forest Hotel.

* Step 6: Join MS Teams and the Facebook group
Go to Facebook group of 44NL and request to join the group. You can join with a FB hotel page or a personal account (one per team will do). This is a private group and will not influence your timeline.

*Step 7: Check Year 0 (the Preparation) in your Team File
Use info on what to do from the page Year 0 (the Preparation) and check the page Team file on this platform to see what your Team File is and does. Then have a look at your own Team File. All team members can log in using the private link as provided to you by your City Coach. Multiple users at the same time is not a problem. Your team will work in this file and also find your own results after each round (year). After reading, discuss your strategic plans regarding the hotel and come to a conclusion.

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Thursday, June 9th at 17:00. Year 0 (The Preparations)
> 44NL Year 0 Business assignment
> 44NL Year 0 Creativity assignment

If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

To be done in week 24, Year 1:

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Tuesday, June 14th at 08.00, Year 1
> 44NL Year 1 Business assignment
Deadline Thursday, June 16th at 17.00, Year 1
> 44NL Year 1 Creativity assignment

If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

To be done in week 24, Year 2:

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Thursday, June 16th at 17.00, Year 2
> 44NL Year 2 Business assignment
> 44NL Year 2 Creativity assignment not applicable

If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

To be done in week 25, Year 3:

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Wednesday, June 22nd at 17.00, Year 3
> 44NL Year 3 Business assignment
> 44NL Year 3 Creativity assignment

If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

Also, to be done in week 25:

In order to participate in the Golden Bell Award ceremony, and to conclude with your assignments under the HM Capstone Project, you have one more final assignment:
Deadline Thursday, June 23rd at 17.00
> 44NL Year 4 Business assignment not applicable

> 44NL Year 4 Creativity assignment: the Golden Bell

  • Final Ceremony: The Golden Bell Award 2022, Friday, June 24th at 14.00 (BUAS chapel)

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Emerald Forest Hotel offering an emerald hotel experience! | Run your own hotel in this management simulation.
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