52NL Assignments and timeline
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Hospitality & Facility management students at Breda University a.s., I'm counting on you!
Organization of the module
It is essential that each of you, individually and as team members, participate and join in all on-campus events and online meetings as scheduled. During the upcoming sessions and throughout the three-week duration of this simulation game, you will be tasked and expected to perform as business managers. As such, in addition to working on your assignments, keeping up with your social media and live interaction becomes a must.
So, what to do first? Take it step by step.
Prompt yourself to think all about hotels during these three-full weeks (including weekends) and how they remain open and available to customers. This should inspire you and the team to keep your hotel communication 'alive'. Bear in mind, hotels don’t close at certain hours.
All events are scheduled in your roster.
Assignments
You are tasked to run the hotel by a number of assignments.
| Marking in the Game | ||||
|---|---|---|---|---|
| Game week | Business assignment | Content | Creativity assignment | Content |
| Year 0 | 52NL Year 0 Business assignment | New strategy, name, logo etc. | 52NL Year 0 Creativity assignment | The Next Normal Plan |
| Year 1 | 52NL Year 1 Business assignment | Decisions on prices and costs | 52NL Year 1 Creativity assignment | Trade Fair |
| Year 2 | 52NL Year 2 Business assignment | Prices, costs and more explanations | No 52NL Year 2 Creativity assignment | No assignment |
| Year 3 | 52NL Year 3 Business assignment | Prices, costs and stakeholders | 52NL Year 3 Creativity assignment | Invest in innovation |
| Year 4 | No 52NL Year 4 Business assignment | No assignment | 52NL Year 4 Creativity assignment | Golden bell |
| A total of 8 assignments | ||||
To be done in week 23, Year 0 the preparation
* Step 1: Kick-off
Join in and participate in the Main Plenary Kick-off Meeting along with other management teams: You will receive instructions from CEO Jill Jandal regarding your Team and the Game, such as:
- The team members with whom you will manage the hotel: The list has been made available via Teams, so you should familiarize yourself with your own Teams channel
- The team number of your hotel. This will look something like “52NL-A01” (no spaces in between)
- Your Game is the 49th game and takes place in Breda, BUAS Hotel management the Netherlands, so that is why it is number 52NL.
- Your new hotel. For instance, if your hotel is in the fictitious city of Amstelburg, the letter A will correspond to your hotel. The letter B stands for the city of Budano, the third city being Copenstadt: C. All cities are in the Netherlands. The chosen location of the new venue will be oceanside-, city, or mountain side (so considering the city-country, you can be creative in your 'assumptions', in a reasonable way, though).
- Your hotel in this case will be hotel number 01 out of approximately ten hotels in your city. The other nine are your competitors.
* Step 2: City meeting online. Check your City's time slot in your schedule, follow your coaches’ instructions.
It might be held after the kick-off. If you have time, check the other tasks for this week. In this session you meet your coach, ask questions, have a look at the assignments of this week etc. It is a very bad idea to miss this meeting. In this session you will get your secret link to your Team File and will find out which channel 'belongs' to your Management Team. So, you can 'go' to your own channel afterwards, secure a workplace, and make arrangements within your team.
Team File
As a team you will work in a shared Team File, a Google spreadsheet. Soon, you will get a secret link to this file from your city coach. With this link, you will have access to your hotel’s Team File: the most important document in the game. This is the document in which you get to present your assignments, formulate your hotel future plans, and where you will also find your results under each year / round.
The secret link will look like 'https://goo.gl/L4cABC' and is case sensitive.
Keep this link private and secret! Inside this Team file (for your eyes only), you will work on:
- All of your assignments
And you will find per year (round):
- Your hotel's revenue
- Your hotel's profit
- Your hotel's ranking on the assigned business activities
- Your hotel's ranking on the assigned creativity activities
- Feedback from your coach
Your coach will have access to your Team File at all times. A few things to bear in mind while working collectively in this Team File:
- Please use Chrome as your browser (will work the best, both owned by Google).
- When you are logged into Google (YouTube, G-mail), you will get a few more options for working in the Team File
- It is real time, with a small delay. And be aware that the last edit counts, so, make sure to agree on, which team member will do the final editing (mind the deadlines).
- Work online only: Downloading, converting to Excel etc. will always give some small issues.
- You have edit rights in a selected number of cells, only the yellow ones: follow the instructions, do not change tabs, don't make new tabs etc.
- Many cells have a small triangle on the top right corner: hover your mouse over it, as this will give additional information on the subject.
- You are not allowed to change things after the deadline, or in any previous year.
- It can be handy to install the extension "Editor for Docs, Sheets & Slides", available via this link. This extension is needed for copying / pasting information between Google files.
- Depending on your Wi-Fi bandwidth, it may take a few seconds to load your Team File. If the file doesn't seem to load, exit and open it again or do a refresh (once!).
* Step 3: Meet with your fellow team members
Plan meetings with your team so you can prepare and plan for who is going to do what. It could take some extra effort on your part when cooperating online. Still, you are expected to be a team player and aim not to leave anyone behind. We know MS Teams can work miracles; you can also make use of other backchannels like WhatsApp, Signal, Slack, or Facebook live. Managing a hotel entails having your team and hotel well organized.
Make sure to work together in a professional manner while supporting everyone in the team to perform his/her tasks well and on time. Good management is also good team-management. If things don’t work out as planned, act immediately!
For that matter, you are required to set-up a team management contract in your Team file in your earliest round (year 0, the preparation).
* Step 4: Study Introduction to Hotel
Visit the Game 52NL home page, read it thoroughly and begin to understand what the task at hand is, and how to embrace it as a new mandate to your team. Next, follow it with an open discussion with your new management team. This should act as your first ideation or brainstorming point.
You should also study Introduction to Hotel, in the left-hand menu, and familiarize yourself with the hotel and how it has been introduced prior to the new challenge you have just been given.
* Step 5: Study Introduction to Game play
Study the Introduction Game play: Here you will find the ten pages you need to read on what you can do as a new management team.
More information
After this, during the game you can find much more info:
- In the main menu you can see your Game 52NL: 52NL-live, with its own homepage and information. Don't bother or get distracted with other Games.
- You can always find the Hotel Info pages in the main menu. They give detailed information on the real hotel.
- Clicking Help will show more information on photos and videos of the original hotel and links to the Emerald Forest Hotel social media accounts.
- More options in the main menu, when needed.
* Step 6: Join the Facebook group
Go to the 52NL Facebook group and request to join. You can join with a FB hotel page or a personal account. This is a private group and will not influence your timeline.
*Step 7: Check Year 0 (the Preparation) in your Team File
Use info on what to do from the Year 0 (the Preparation) page and check the Team file page on this platform to see what your Team File is and does. Then have a look at your own Team File. All team members can log in using the private link as provided to you by your city coach. Having multiple users at the same time is not a problem. Your team will work in this file and also find your own results after each round (year). After reading, discuss your strategic plans regarding the hotel and come to a conclusion.
The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Wednesday, June 7 at 17:00. Year 0 (The Preparations)
> 49NL Year 0 Business assignment
> 49NL Year 0 Creativity assignment
If your material will be late or incomplete, it will get your hotel in trouble and your assignment will be graded with a low mark.
To be done in week 24, Year 1:
The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Monday, June 12 at 17.00, Year 1
> 49NL Year 1 Business assignment
Deadline Thursday, June 15 at 17.00, Year 1
> 49NL Year 1 Creativity assignment
If your material will be late or incomplete, it will get your hotel in trouble and your assignment will be graded with a low mark.
To be done in week 24, Year 2:
The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Thursday, June 15 at 17.00, Year 2
> 49NL Year 2 Business assignment
> 49NL Year 2 Creativity assignment not applicable
If your material will be late or incomplete, it will get your hotel in trouble and your assignment will be graded with a low mark.
To be done in week 25, Year 3:
The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Wednesday, June 21 at 17.00, Year 3
> 49NL Year 3 Business assignment
> 49NL Year 3 Creativity assignment
If your material will be late or incomplete, it will get your hotel in trouble and your assignment will be graded with a low mark.
Also, to be done in week 25:
In order to participate in the Golden Bell Award ceremony, and to conclude your assignments under the HM Capstone Project, you have one more final assignment:
Deadline Thursday, June 22 at 17.00
> 49NL Year 4 Business assignment not applicable
> 49NL Year 4 Creativity assignment: the Golden Bell
Final Ceremony: The Golden Bell Award 2023, Friday, June 23 at 13.00 (BUAS chapel)
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