Difference between revisions of "C Handling of a situation"
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Emerald Forest Hotel offering an emerald hotel experience!
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{{Header assignments}} | {{Header assignments}} | ||
== Name of assignment == | == Name of assignment == | ||
Handling of a situation. The situation which occurs is very | Handling of a situation. The situation which occurs is very positive, but it brings challenges as well. What this positive situation exactly is, will be made clear during the game. | ||
== Situation == | == Situation == | ||
As in reality, unexpected things will always occur: sometimes for the good, sometimes for the bad. As management you have to be prepared, but even more important, you must act. | As in reality, unexpected things will always occur: sometimes for the good, sometimes for the bad. As a management team you have to be prepared, but even more important, you must act. Everyone will be looking to the management team with regard to steps to take. There is no road map on what to do and on how to act and the situation didn't happened before.<br> | ||
There is no road map on what to do and how to act and the | The situation is urgent and demands for steps to be taken immediately. [[Jill Jandal]], the staff and all stakeholders are looking at you, the new management team to take the lead in this situation. | ||
The situation is urgent and demands for steps to be taken immediately. [[Jill Jandal]], | |||
== Goal == | == Goal == | ||
You need to show in this assignment: | |||
* Getting grip on the situation | * Getting grip on the situation | ||
* Assessing how it affects the daily operations | * Assessing how it affects the daily operations | ||
* Making sure everybody is rightly informed | * Making sure everybody is rightly informed | ||
Not only the interests of the company have to be taken into account, but also the interests of all stakeholders. | |||
Not only the | |||
== Task, deliverable == | == Task, deliverable == | ||
React quickly and then make a plan how to handle the situation | React quickly and then make a plan how to handle the situation<br> | ||
Write an extensive document on this (3-4 pages). Elements that should be | Write an extensive document on this (3-4 pages). Elements that should be included: | ||
* Getting grip situation right now | * Getting grip on the situation right now | ||
* Showing leadership | * Showing leadership | ||
* Who is responsible for which tasks | * Who is responsible for which tasks? | ||
* How to communicate to all [[stakeholders]] | * How to communicate to all [[stakeholders]]? | ||
* Do not forget the social media | * Do not forget the social media | ||
* Assess the possibilities of the situation (revenue, benefits) | * Assess the possibilities of the situation (revenue, benefits) | ||
* How to act in the future, when things | * How to act in the future, when similar things would happen | ||
== Assessed elements == | == Assessed elements == | ||
* How quick and realistic was the response? | * How quick and realistic was the response? | ||
* Is it clear what | * Is it clear what the plan is? | ||
* Are all stakeholders | * Are all stakeholders contacted? | ||
* Are the costs somehow realistic? | * Are the costs somehow realistic? | ||
== Additional information == | == Additional information == | ||
Latest revision as of 18:31, 20 November 2020
→ Go! Category:Assignments
Assignments
Name of assignment
Handling of a situation. The situation which occurs is very positive, but it brings challenges as well. What this positive situation exactly is, will be made clear during the game.
Situation
As in reality, unexpected things will always occur: sometimes for the good, sometimes for the bad. As a management team you have to be prepared, but even more important, you must act. Everyone will be looking to the management team with regard to steps to take. There is no road map on what to do and on how to act and the situation didn't happened before.
The situation is urgent and demands for steps to be taken immediately. Jill Jandal, the staff and all stakeholders are looking at you, the new management team to take the lead in this situation.
Goal
You need to show in this assignment:
- Getting grip on the situation
- Assessing how it affects the daily operations
- Making sure everybody is rightly informed
Not only the interests of the company have to be taken into account, but also the interests of all stakeholders.
Task, deliverable
React quickly and then make a plan how to handle the situation
Write an extensive document on this (3-4 pages). Elements that should be included:
- Getting grip on the situation right now
- Showing leadership
- Who is responsible for which tasks?
- How to communicate to all stakeholders?
- Do not forget the social media
- Assess the possibilities of the situation (revenue, benefits)
- How to act in the future, when similar things would happen
Assessed elements
- How quick and realistic was the response?
- Is it clear what the plan is?
- Are all stakeholders contacted?
- Are the costs somehow realistic?
Additional information
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